Terms of Service

Last updated: October 8, 2025

Welcome to our website moodhome.ca, operated by our MOODhome team. By accessing or using our Site and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our Site.

1. Overview

We offer handcrafted furniture and home decor items made by our MOODhome team and other local artisans. Each piece is unique and may vary slightly in appearance, dimensions, and finish. By purchasing from our Site, you acknowledge and accept these variations.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site and make purchases. By using the Site, you represent and warrant that you meet these requirements.

3. Product Information

  • All products are described as accurately as possible. However, due to the handmade nature of our items, slight variations may occur.

  • We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing and Payment

  • Prices are listed in Canadian dollars (CAD) and are subject to change without notice.

  • Payment must be made in full at the time of purchase using accepted payment methods.

  • Taxes and shipping fees will be calculated at checkout.

5. Shipping and Delivery

  • We ship within Canada and may offer international shipping on a case-by-case basis.

  • Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs.

  • Risk of loss and title for items pass to you upon delivery.

6. Returns and Refunds

  • Due to the custom and handmade nature of our products, all sales are final unless the item arrives damaged or defective.

  • If your item is damaged in transit, please contact us within 7 days of receipt with photos and a description of the issue.

  • Approved refunds will be issued to the original payment method.

7. Intellectual Property

All content on the Site, including images, text, logos, and product designs, is the property of MOODhome or its contributing artisans and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.

  • Attempt to gain unauthorized access to our systems.

  • Post or transmit any harmful, offensive, or misleading content.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites.

10. Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for any damages arising from your use of the Site or purchase of our products, including but not limited to indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold harmless MOODhome, its owners, artisans, and affiliates from any claims, liabilities, damages, or expenses arising out of your use of the Site or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the Site after changes constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at moodhomedecor@gmail.com